EAT Partz: +1 513-435-5865 | [email protected]
OUR TERMS & CONDITIONS
Welcome to EAT Partz. By using our website and services or making a purchase, you agree to accept the Terms and Conditions below. We ask that you read them carefully as they contain important information regarding your rights and obligations as well as the terms under which you are licensed to use our services. If you do not accept these Terms, then please do not use our website or services.
1. General
These Terms and Conditions govern your access to and use of the EAT Partz website (the “Site”) and any orders you place with us. By using this Site, you confirm that you are at least 18 years of age or, if under 18, using the Site under the supervision of a parent or legal guardian. These terms may be updated from time to time, and it is your responsibility to review them periodically for any changes. Continued use of the Site following the posting of any updates constitutes your acceptance of those changes.
2. Products and Services
EAT Partz provides a range of automotive parts and accessories, including new and used tires, and various services related to vehicle maintenance and repairs. All products and services are subject to availability and are described in detail on our Site.
Product Descriptions: We strive to provide accurate information regarding our products, including descriptions, pricing, and availability. However, errors may occasionally occur. In such cases, we reserve the right to correct any errors and cancel any orders that are affected by inaccurate pricing or product information.
Product Condition: Used items are sold in “as-is” condition, though we carefully inspect all used parts and tires to ensure they meet quality standards. New items are sold with warranties as outlined on their respective product pages.
Modification of Services: We reserve the right to modify or discontinue any of our services, products, or features at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.
3. Orders and Payment
When placing an order through our Site, you agree to provide accurate, complete, and up-to-date information. All orders are subject to acceptance by EAT Partz and are not confirmed until we send you a confirmation email.
a. Pricing
All prices listed on the Site are in US dollars unless otherwise stated and are subject to change without notice. Prices do not include applicable taxes, shipping fees, or handling charges unless explicitly stated. We reserve the right to modify prices or correct pricing errors at any time.
b. Payment Methods
We accept various forms of payment, including major credit cards, debit cards, and other payment methods as listed on our Site. By submitting payment information, you confirm that you are authorized to use the designated payment method. Your payment will be processed at the time of order placement.
c. Order Cancellations
We reserve the right to cancel any order at our discretion, including those that may be subject to fraudulent activity or where pricing errors occurred. If your order is canceled, you will be notified, and any payment will be refunded.
4. Shipping and Delivery
Orders are processed and shipped during regular business hours (Monday to Friday, excluding holidays). We make every effort to ship your order promptly, but shipping times may vary based on product availability and shipping location.
Shipping Costs: Shipping costs are calculated based on the weight, size, and destination of your order. These costs will be displayed at checkout.
Delivery Time: Estimated delivery times are provided as a guide and are not guaranteed. Delays may occur due to factors beyond our control, such as weather, holidays, or carrier issues.
Risk of Loss: All products purchased from EAT Partz are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon delivery to the carrier.
5. Return and Refund Policy
We stand behind the quality of our products and offer returns subject to the following conditions:
Return Period: Returns must be requested within 30 days of the original purchase date.
Condition of Items: Returned items must be in the same condition as received, along with the original packaging, documentation, and proof of purchase.
Restocking Fee: A 25% restocking fee may apply to all returned items, unless the return is due to a defect or shipping error on our part.
Non-Returnable Items: Some items, such as electronic components and cut panels, may be ineligible for returns unless they are defective or damaged upon delivery.
Refund Processing: Refunds will be processed after we receive and inspect the returned item. It may take up to 7-10 business days for the refunded amount to reflect in your original payment method.
6. Warranty Information
Our products come with warranties as outlined on the Warranty page of our Site. Warranties vary depending on whether the product is new or used and whether you have purchased any extended warranty options. Please review the specific warranty terms for each product before making a purchase.
Warranty Coverage: Warranties cover parts only unless stated otherwise (e.g., labor warranties). For more details on our various warranty plans, including Standard, Gold, Silver, and Platinum plans, please refer to the Warranty section.
Warranty Claims: To initiate a warranty claim, please contact us with your original invoice and warranty documentation. We may request additional information to process the claim.
7. Limitation of Liability
To the fullest extent permitted by applicable law, EAT Partz and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data arising out of or in connection with your use of the Site, our products, or services. This includes any damages resulting from delays, interruptions, or the inability to access our Site.
Our maximum liability for any claim related to our products or services is limited to the amount you paid for the item or service in question.
8. Intellectual Property
All content on this Site, including text, images, logos, graphics, product descriptions, and other materials, is the property of EAT Partz or its content suppliers and is protected by intellectual property laws. Unauthorized use of any materials from this Site, including copying or reproduction without permission, is strictly prohibited.
9. User Conduct
By using our Site, you agree not to:
- Engage in any unlawful activities or use the Site for fraudulent purposes.
- Submit false or misleading information when placing an order or creating an account.
- Attempt to gain unauthorized access to the Site or any associated servers, systems, or networks.
- Use any automated tools (e.g., bots, crawlers) to access or interact with the Site.
- Disrupt or interfere with the proper functioning of the Site.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from or relating to the use of our Site or these Terms will be subject to the exclusive jurisdiction of the courts located in Ohio.
11. Termination
We reserve the right to terminate your access to our Site or services at any time, for any reason, without prior notice. Upon termination, your right to use our Site and services will immediately cease.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
EAT Partz
Email: help@eatpartz.com
Phone: +1 513-435-5865
Address: 1234 Auto Lane, Cincinnati, OH 45202
Need Help?
Monday – Friday: 9:00 AM -5:00 PM
